Our Acute Care service provide an end-to-end, fully managed, virtual GP/VMO solution for Local Health Networks, Primary Health Networks and MPS Aged Care.

 

We partner with health services to integrate seamlessly with local operational models, governance frameworks and escalation pathways — ensuring implementation is practical, compliant and aligned with workforce realities.

 

Services include:

 

• Coverage of ED presentations (T3,T4,T5) via video and telephone

• Virtual Remote Admissions

• Virtual Ward Rounds in the absence of a local GP/VMO (Video Consultations Via Pexip)

• Virtual Death Certificates

• Virtual Discharge

• Coverage for inpatients who may deteriorate during unsociable hours.

 

Our services assist in reducing avoidable presentations and admissions and low acuity demand on emergency departments. By strengthening local service capability without increasing on-site workforce, our model supports cost containment, operational efficiency, and measurable improvements in patient outcomes.