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If you need a high quality solution to deliver health care to people in their homes, during or after hours, HealthAccess Home Care is the preferred solution for Australia’s leading residential aged care providers and innovative Primary Health Networks.

Right Care, Right Time, Right Place,
Right Workforce

HealthAccess Home Care is a social enterprise of the Healthy Communities Foundation Australia.  Our virtual care solutions work with primary health networks, hospitals, community services, NGOs and other organisations to support improved access to low acuity care in people’s homes.

HealthAccess Home Care is designed around the needs of people in their homes - whether that is a residential home, group home or aged care facility.  


We tailor solutions to the unique needs of our customers to ensure that the type and scope of care is aligned to the needs of our consumers.  That could be a fully virtual direct to consumer after-hours GP services, a hybrid GP/Nurse Practitioner service delivered on-site and virtually in a residential aged care facility or a group home.  

Services delivered by HealthAccess Home Care differ from those delivered by HealthAccess Virtual Care.  Home Care services are delivered directly to consumers weigh funding support from a PHN, NGO or other agency.  Virtual Care services are delivered to an institution which retains the primary therapeutic relationship with the customer and HealthAccess supports that relationship.  

To find out more about why HealthAccess Home Care is the preferred choice of Australia’s leading Residential Aged Care services providers and Primary Health Networks ring us today.


Residential Aged Care

HealthAccess Home Care is a service available to residential aged care facilities across Australia.  We support your staff, your regular GPs and residents to minimise preventable illness, unnecessary transfers and avoidable hospitalisations whenever your regular GP is not available - 24/7, 365 days per year! 

HealthAccess Home Care works with residents and staff to provide GPs and Nurse Practitioners with experience working in residential aged care to assist residents with telephone and video consultation via tablet or laptop. A hybrid model of care, we understand the importance of a schedule of on-site visits and continuity of care from regular GP and Nurse practitioner to build therapeutic trust and deliver better quality health outcomes for residents.

Using laptop

Aged Care

In-Home & After-Hours

HealthAccess Virtual Care can deliver a dedicated After Hours and in-Home GP Helpline that supports your patients to access healthcare when they need it, while ensuring that you maintain continuity of care.


We support communities and local GPs/Visiting Medical Officers by providing patients with a 24/7, 365 day per year after hours Telehealth service, treating low-acuity presentations quickly and effectively - so patients don’t have to go to the hospital. 


Low acuity treatments supported by the service include:

  • Abdominal Pain

  • Fainting

  • Headache/Migraine

  • Colds and Flu

  • Fever

  • Sore Throat

  • Allergic reactions

  • Rashes, bites and stings

  • Headache

  • Back pain

  • Diarrhoea and Vomiting

  • Minor Injury

  • Urinary Tract Infections

  • Sporting injuries

  • COVID-19

We ensure continuity of care by liaising with each patient's regular GP, providing an event summary to let you know that your patient has utilised our service, and encouraging follow up with you during regular practice hours.


If you’d like to know more, give us a call.

3D Scans

Care in your Home


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